Published inKnoldhill Insights5 Steps to Transform your Contact CentreTime to move past Waterfall as a project management paradigmFeb 23, 2021Feb 23, 2021
Published inKnoldhill Insights2: Cloud Contact Centers — Key Uncertainties to ConsiderMaking sense of our uncertain timesJun 18, 2020Jun 18, 2020
Published inKnoldhill InsightsPart 1: Cloud Contact Centers — New Rules of the GameAngus Peacey, Principal Consultant, KnoldhillJun 3, 2020Jun 3, 2020
Published inKnoldhill InsightsAdjusting your Cloud Product Deployment/Offer to a Coronavirus Driven World — IntroductionAngus Peacey, Principal Consultant, KnoldhillJun 3, 2020Jun 3, 2020
